Changes in the Reservation Policy
For your information
Healthcare providers often experience situations where a patient forgets to cancel an appointment, does not attend, and as a result, not only do waiting lists grow, but the service becomes unavailable to someone who really needs it. The “Jaunķemeri” Rehabilitation Center also frequently encounters similar situations, which is why changes are being made to the reservation policy. Going forward, a prepayment will be required to make a reservation for certain room categories.
When you make a reservation on our website, by phone, or via email, you will receive an invoice.
Once the invoice is paid, your reservation will be confirmed, your room in the selected category will be guaranteed, and we will send you additional information to ensure that your stay at the “Jaunķemeri” Rehabilitation Center is as pleasant as possible.
In cases where you are unable or unwilling to make an advance payment, we will still try to provide the service; however, we cannot guarantee the availability of a room in the selected category—you will be offered accommodation in rooms that are currently available at the rehabilitation center.
We kindly ask patients to be responsible and to cancel their reservation as soon as possible if circumstances have changed and you will not be able to arrive at the “Jaunķemeri” Rehabilitation Center on the scheduled date.
Thank you for your understanding, and we look forward to seeing you soon at the “Jaunķemeri” Rehabilitation Center!