On the day you arrive at the Jaunķemeri Resort Rehabilitation Centre, we will invite you to sign a service contract. You can find the content here.

Other USEFUL Information for Patients:

Why is it important to indicate the patient's representative? Information Information 

How to submit a complaint? Complaint form

Ensuring accessibility for patients with functional disabilities. Information

Patient discrimination report form

Patient rights and responsibilities

The patient's rights for support during the treatment process

Distance Agreement

This Distance Agreement (hereinafter also referred to as the Booking Terms and Conditions) sets out the procedures for booking medical rehabilitation and/or health promotion services between SIA SANARE – KRC JAUNĶEMERI, registration No. 42803001859, VAT ID LV42803001859, Kolkas iela 20, Jūrmala, LV2012, hereinafter referred to as the CENTRE, and the applicant making the booking (hereinafter referred to as the Payer), regardless of the means of distance communication used. It also defines the rights, obligations, liability and other terms governing the CENTRE and the Payer in relation to the provision and receipt of medical rehabilitation and/or health promotion services.

Definitions used in these Booking Terms and Conditions:

•    Promotion – An offer published on the Website by the CENTRE allowing the Payer to book a medical rehabilitation and/or health promotion service under special terms. A Promotion is announced if the service offer on the Website: a) includes the word “Promotion”, b) features a reduced price, and c) provides access to the specific terms of that Promotion.
•    Special Offer – A health promotion service designed for a specific target audience or a tailored health promotion service created to mark a special occasion.
•    Service Type – A programme detailing the features and conditions of the service provided by the CENTRE.
•    Service Recipient (the person for whom the service is booked) – The actual recipient who uses the purchased service type. The Service Recipient may be the Payer themselves or a third party for whom the Payer has purchased the CENTRE’s service.
•    Payer – The person who enters into this Agreement ordering a service and making the booking.
•    Subject Matter of the Agreement – A booking for a medical rehabilitation and/or health promotion service offered by the CENTRE and sold to the Payer remotely via distance communication.  Once a Booking is made, the Payer has no right to exchange it for an alternative Booking unless offered or agreed to by the CENTRE.
•    Agreement – The obligation established between the CENTRE and the Payer as set out in the Booking Terms and Conditions for a booking of a medical rehabilitation and/or health promotion service, governed by the Booking Terms and Conditions.
•    Total Price – The price of the medical rehabilitation and/or health promotion service to be paid by the Payer for the service provided by the CENTRE.
•     Booking request – A request for the Payer’s chosen service type to the CENTRE submitted by any method prior to making any payment.
•    The Centre's Account – The CENTRE’s bank accounts specified on invoices, the Website or online payment gateways as the recipient accounts for online transfers.
•    Parties – The CENTRE and the Payer collectively.
•    Booking – The submission of the Payer’s chosen medical rehabilitation and/or health promotion service to the CENTRE and settlement of the corresponding invoice. 
•    Booking Confirmation – Information sent electronically to the Payer’s email address confirming the Payer’s selected service type, the scheduled dates of the service and the details and amount of the settled payment for the Booking.
•    Website – The CENTRE’s official website at www.jaunkemeri.lv.
•    Third Party – Any person who is not a party to this Agreement.

1.    Conclusion and entry into force of the Agreement

1.1.    By remotely accepting the terms of this Agreement, the Payer confirms that they possess full legal and mental capacity and are not under the influence of alcohol, narcotics or psychotropic substances (applicable to natural persons).
1.2.    The Payer confirms that the information provided by them prior to entering into this Agreement and throughout its term is true and accurate. Prior to the conclusion of the Agreement, the CENTRE shall provide all necessary pre-contractual information regarding the service, its features and characteristics.
1.3.    Upon submitting a Booking Request for the chosen service type to the CENTRE (regardless of the submission method), the Payer simultaneously consents to receive information regarding the Booking Request and the Booking to their email and/or telephone.
1.4.    By entering into this Agreement, the Payer confirms that prior to submitting the Booking Request and making the Booking, they:
a)    wish to submit the Booking Request and make the Booking in accordance with this Agreement, the service type and the terms of a Promotion or Special Offer, if any is announced at the time of the Booking Request submission;
b)    understand and have fully familiarised themselves with the terms of this Agreement, the service type and the terms of a Promotion or Special Offer, if any is announced at the time of the Booking Request submission;
c)    freely agree to the terms of this Agreement, the service type and the terms of a Promotion, if any is announced at the time of the Booking Request submission, and accept them as binding.
1.5.    This Distance Agreement shall enter into force (in the version published on the Website at the time of the Booking Request or Booking) once:
a)    the Payer has settled the invoice; and
b)    the Payer has accepted the terms of the Agreement on the Website (including the terms of any Promotion/Special Offer, is any is announced at the time of the Booking Request) and the service type.
    Settling the invoice confirms that the Payer has read the Booking Terms and Conditions, clearly understands them, and has given their irrevocable consent to them.
    The Payer may pay for the Booking using the payment tools integrated into the Website, including online banking, payment cards or payment applications.
1.6.    The Payer may submit a Booking Request and pay for a Booking for themselves or for the benefit of a Third Party(ies). In such cases, no separate Agreement for the service booking will be entered into with the Third Party(ies).
1.7.    A Third Party for whose benefit the Payer has made a Booking may contribute their own funds towards the payment, and in such cases, the CENTRE shall allocate the Third Party’s payment to the Payer’s Booking. The CENTRE shall not be liable for the actions of the Third Party or for any mutual settlements between the Payer and the Third Party. If a Third Party contributes to the payment of the Payer’s Booking, the CENTRE is entitled to assume that the Third Party has expressed an explicit wish to make the payment for the benefit of the Payer’s Booking. The CENTRE is entitled to consider that the Payer has familiarised the Third Party with the right of withdrawal set out in paragraph 3 of this Agreement, as well as with all other terms of the Agreement, the service type and the terms of a Promotion or Special Offer, is any is announced.

2.    Submission of a Booking Request and Booking

2.1.    The Payer may submit a Booking Request and make a Booking for multiple individuals simultaneously.
2.2.    In the Prices section of the Website, the price per person is displayed next to each service type.
2.3.    The prices of the services selected by the Payer shall be aggregated according to the contents of the Booking Request, and the Total Price shall be displayed to the Payer before the Booking is paid for. Prior to payment, the details of the requested service type may be reviewed on the Website.
2.4.    The CENTRE may delete the Payer’s Booking Request without prior notification if:
a)    the Booking Request was submitted at a Promotion/Special Offer price, but the Promotion/Special Offer period expired before the Booking was completed; or
b)    any other condition arises that prevents the Payer from making a Booking (e.g. the invoice is not paid within the specified deadline).
2.5.    A Booking Request does not constitute a Booking.
2.6.    The price applicable to the service shall be the price at which the Payer completed the Booking. The CENTRE may review the application of this provision to the Payer’s Booking if there are changes to applicable laws and statutory requirements or changes to the CENTRE’s operations and policies that affect the cost of the service provided by the CENTRE. In such cases, the Payer or the Service Recipient shall pay the difference in price.
2.7.    A Booking is valid once the Payer has paid for the Booking (settled the invoice for the requested service within the deadline and in the amount specified on the invoice). Upon completion of the Booking, the Payer shall receive a Booking Confirmation from the Centre via email.
2.8.    Delivery of a specific service is not guaranteed and a Booking will not be confirmed, if the Payer has not paid the invoice for the requested service.  A Booking shall also be invalid if payment for a previously submitted Booking Request is made after the invoice payment deadline has passed. In such cases, the Payer acknowledges that the CENTRE will refund the paid amount without prior notice and without undue delay or within a maximum of 14 (fourteen) days if the booking has been cancelled.
2.9.    If payment for the requested service is not made in accordance with paragraph 2.7, the Centre may refuse to provide the requested service to the patient, in whole or in part, without prior warning.
2.10.    The CENTRE may cancel a Booking if the cancellation is due to unavoidable or extraordinary circumstances that prevent the delivery of the services booked by the Payer. In such cases, the CENTRE shall notify the Payer of its decision without undue delay and shall refund the amount paid by the Payer within a maximum of 14 (fourteen) days from the date of the cancellation notice, by transferring the funds to the Payer’s account from which the Booking payment was made. No additional compensation shall be payable to the Payer.

3.    Right of withdrawal

3.1.    The Payer has the right to withdraw from this Agreement unilaterally (cancel the Booking) by sending written notice of withdrawal by post (to the CENTRE’s registered office) or by email to rezervacija@jaunkemeri.lv, in accordance with paragraph 3.2.
3.2.    In the notice of withdrawal, the Payer shall provide the following information:
a)    the Payer’s name, surname and personal identity number or date of birth, alongside any other details required to explicitly identify the Payer;
b)    a statement confirming the withdrawal from the specific Booking (Agreement);
c)    the date the notice was drawn up;
d)    the Payer’s signature. A physical signature is required for notices sent by post, and an electronic signature is required if the notice is sent by email.
3.2.1. To exercise the right of withdrawal, the Payer may use the following withdrawal form template:

SIA SANARE-KRC JAUNĶEMERI
Kolkas iela 20, Jūrmala, LV-2012, rezervacija@jaunkemeri.lv
 
I hereby give notice that I withdraw from the Distance Agreement for the booking of the following Services:
Booking reference number: __________________________________________
Payer’s name and surname (or company name)/personal identity number (or registration number): _________________________________________________________
Payer’s email, telephone: ______________________________
Bank account*:  _________________________________________________
Date: ___________________________
Electronic signature, or physical signature if completed on paper: _________________________

* Please state the bank account number from which the booking payment was made

3.3.    If the right of withdrawal is exercised, the amount of the refund shall be determined in accordance with the CENTRE’s Policy for Refunds for Unused Services.
3.4.    By entering into this Distance Agreement, a Payer who is a legal entity shall not be deemed a consumer within the meaning of the Consumer Rights Protection Law and Cabinet Regulation No. 255 of 20 May 2014, “Regulations on Distance Contracts”, and these statutory regulations shall not apply. However, the CENTRE shall grant a Payer who is a legal entity the option to exercise the right of withdrawal as set out in Section 3 of this Distance Agreement.

4.    Liability

4.1.    The Parties shall be liable for the truthfulness, accuracy and completeness of the information they provide. The Payer shall be liable for all information submitted when making a Booking Request or Booking, regardless of the submission method. The Payer shall also be liable for the truthfulness, accuracy and completeness of any information provided regarding a Third Party if the Booking Request or Booking is made for that Third Party’s benefit.
4.2.    If the Payer makes a Booking for the benefit of a Third Party, the Payer must familiarise that Third Party with the Agreement, the terms of a Promotion (if any is in effect) and the service type.
4.3.    Neither Party shall be liable for failing to perform their obligations if such failure is due to reasons beyond their control caused by circumstances constituting force majeure. Circumstances shall be considered force majeure if they could not have been foreseen and cannot be influenced by the Parties. A Party may rely on force majeure if and only if it has taken all reasonable steps to perform its obligations. Once the force majeure circumstances have ceased, the Party must immediately resume the performance of its contractual obligations.
4.4.    Where communication tools are used during the performance of this Agreement, the Parties shall not be liable for losses arising from any disruptions to postal, electronic, telephone or other communication channels, or the technical equipment used, provided that these services are operated by Third Parties. The Parties shall not be liable for any losses arising from malfunctions in the electronic data exchange and payment systems of credit institutions, including online banking.
4.5.    The CENTRE shall be liable for ensuring that all medical rehabilitation and/or health promotion services included in this Agreement are delivered to an appropriate standard of quality.
4.6.    If either Party causes direct material loss to the other Party, whether intentionally or through negligence, it shall compensate for such loss upon request. Neither the Payer nor the Service Recipient may disrupt the delivery of the requested service type or cause damage to the surrounding environment and premises.

5.    Data processing

5.1.    The CENTRE is entitled to process (collect, store, register, enter, transfer, transmit, etc.) the data of the Payer and any Third Party included in the Booking Request. The purpose of data processing is to deliver healthcare services, as well as to offer healthcare services where the Payer has given consent. By accepting the Agreement, the Payer automatically consents to the transfer and processing of personal data for the purpose of providing medical services.
5.2.    The CENTRE complies with the personal data protection requirements in force in the Republic of Latvia.  If, after receiving the service or in other justified circumstances, the Payer requests that the CENTRE delete their personal data or that of the Service Recipients from its data storage (including their contact information), the CENTRE must do so without undue delay, provided that the Payer has this right under the Personal Data Processing Law, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), or any other applicable laws and regulations.
5.3.    The CENTRE ensures that all data entered by the Payer is processed in accordance with the CENTRE’s Privacy Policy.

6.    Delivery of commercial communications

6.1.    The Payer may choose to consent or object to receiving commercial communications from the CENTRE. The Payer shall be deemed to have granted their consent to the CENTRE when this Agreement takes effect, and the CENTRE shall consider this consent to be explicit and shall have the right to call the telephone number provided by the Payer as allocated to the Payer by a landline or mobile network operator, as well as to send promotional information to the email address provided by the Payer.
6.2.    By granting the consent specified in paragraph 6.1, the Payer confirms that they have no objection to subsequently receiving promotional materials, updates and similar content from the CENTRE to the telephone number or email address provided by the Payer at the time of registration. The Payer objects neither to the delivery of promotional materials in this manner nor to their content.
6.3.    The Payer may opt out of receiving promotional materials and updates to their provided email address or telephone number at any time. If the Payer wishes to opt out of receiving this information, they may do so by providing notice of their wish in writing, in person or by email to the CENTRE at reklama@jaunkemeri.lv. Upon receipt of the opt out notice, the CENTRE shall delete the Payer’s email address or telephone number from the CENTRE’s database of commercial communication recipients.

7.    Miscellaneous

7.1.    The CENTRE is entitled to provide or transfer information regarding the Payer and any Third Parties included in the Booking Request only in accordance with statutory regulations in force in the Republic of Latvia.
7.2.    All information, including images, published on the Website is the exclusive property of the CENTRE or is used under the express consent of the author of the work. Any copying, distribution, transmission, posting or other modification of Website data without the CENTRE’s consent is prohibited, except where it is in relation to the protection of one’s legal rights and interests.
7.3.    This Agreement is valid and its term shall continue until the full performance of the obligations set out herein. Upon termination of this Agreement, the provisions governing dispute resolution, alongside any other provisions which by their nature regulate the legal relations between the Parties after termination, shall remain in force.
7.4.    Notices between the Parties shall be drawn up in writing in Latvian and shall be sent to the other Party by post or email to the addresses specified in this Agreement or delivered in person.
7.5.    Any correspondence sent by post shall be deemed received on the 7th (seventh) calendar day following the date on the Latvijas Pasts postmark confirming the acceptance of the letter for delivery.
7.6.    Any dispute or complaint between the Parties shall be resolved through negotiations (orally or in writing). The CENTRE shall respond to a written complaint in writing within 14 (fourteen) days from its receipt. If the Parties are unable to resolve the dispute, any dispute, disagreement, or claim arising out of or in connection with this Agreement and its subject matter, its breach, termination, invalidity or the non-compliance of the service with the Agreement shall be settled in court in accordance with statutory regulations in force in the Republic of Latvia.
7.7.    The Payer is aware that the CENTRE is entitled to require a doctor’s referral for the receipt of certain types of services, including specific procedures within a package. Furthermore, the Payer acknowledges that the range of services provided by the CENTRE may include services whose delivery depends on the health status of the Payer and/or the Service Recipients and the absence of medical contraindications.
7.8.    This Distance Agreement has been drawn up electronically and is valid without a signature. For an Agreement entered into at a distance, all subsequent supplementary agreements, amendments, notices, additions and other documents affecting the relevant Booking are valid without a signature only if mutually confirmed using the Payer’s email address and the CENTRE’s email address rezervacija@jaunkemeri.lv.
 

Refunds for unused services

1. The rules stipulate the conditions and procedure of refunds which SIA Sanare – KRC Jaunķemeri (hereinafter referred to as the CENTRE) makes to the PATIENTS for fully or partially paid but unused medical rehabilitation, health promotion or secondary healthcare services.
2.    The PATIENT is refunded based on the PATIENT’S written request to cancel their booked services or a part thereof attaching a proof of payment, i.e. a cash register receipt, if the payment has been made in cash, or a payment order or an account statement certified by a credit institution, if the payment has been made by wire transfer.
3.    The PATIENT has the right to cancel booked services and receive refund of their payment or a part thereof as follows:

3.1.    If the PATIENT has made full payment in accordance with the Agreement but cancelled the paid medical rehabilitation or health promotion services in writing:

3.1.1.    the full amount is refunded provided the PATIENT has cancelled the booked service at least 10 (ten) business days before the date of the booked service;

3.1.2.    the amount less the deduction of the price of one night accommodation in accordance with the price-list of the CENTRE is refunded, if the PATIENT has cancelled the booked service less than 10 (ten) business days before the date of the booked service;

3.1.3.    the amount less the deduction of the price of one night accommodation in accordance with the price-list of the CENTRE and 10% of the total agreement price for the provision of the services by the CENTRE and actually provided additional services in accordance with the price-list of the CENTRE is refunded, if the PATIENT has cancelled the service on the start date of the booked services.

3.2.    If the PATIENT has made full payment in accordance with the Agreement but cancelled a portion of the paid medical rehabilitation or health promotion services in writing during the provision of the service:

3.2.1.    the amount less the deduction of the price of actually provided services, one night accommodation and actually provided additional services in accordance with the price-list of the CENTRE is refunded, if the PATIENT has submitted their cancellation at least 3 (three) days before the desired service cancellation date. One night accommodation cost is not deducted if the paid medical rehabilitation or health promotion services have been cancelled due to objective reasons beyond control of the PATIENT;

3.2.2    the paid amount less the deduction of the price of one night accommodation, actually provided services, penalty of 10% of the total Agreement price and actually provided additional services in accordance with the price-list of the CENTRE is refunded, if the PATIENT has submitted their cancellation less than 3 (three) days before the desired service cancellation date.

3.3.    If the PATIENT has made prepayment for medical rehabilitation or health promotion services but cancelled the medical rehabilitation or health promotion services in writing:

3.3.1.    prepayment is refunded in full, except where the service recipient has requested the CENTRE’S confirmation for a visa application, if the PATIENT has cancelled the service less than 10 (ten) business days before the date of the service;
3.3.2.    the prepaid amount less the deduction of the price of one night accommodation in accordance with the price-list of the CENTRE, if the PATIENT has cancelled the service less than 10 (ten) business days before the date of the service.

3.4.  If the PATIENT paid for additional services prescribed by a developed rehabilitation plan, but cancelled the paid additional service in writing at least 3 (three) hours before the scheduled service time, the PATIENT is refunded the paid amount for the unused service.

3.5. If the PATIENT paid for the Fitness Centre or outpatient department services of the CENTRE, but cancelled the paid service in writing at least 3 (three) hours before the scheduled appointment time, the PATIENT is refunded the paid amount for the unused service.

4.    After expiry of the time set out in paragraphs 3.4 and 3.5, the CENTRE may keep 100% (hundred per cent) of the payment for the services set out in those paragraphs.
5.    The paid amount is not refunded to the PATIENT, if, cancelling the service or a part thereof, the PATIENT has not submitted the appropriate written request to the CENTRE with a proof of payment attached.
6.    The PATIENT can submit their written request within six months after the payment date.

7.  The paid amount is not refunded to the PATIENT:

7.1.    if the PATIENT fails to come to the place of provision the booked service on time without a written notice;
7.2.    if the PATIENT fails to come to or does not use treatments prescribed within a medical rehabilitation or health promotion programme, except where it has been caused by events of a medical nature recorded in the PATIENT’S medical history;
7.3.    if the PATIENT cancels the treatment less than 3 (three) hours) before the time of treatment specified in the rehabilitation plan;
7.4.    if the treatment within a medical rehabilitation or health promotion programme is rescheduled, except where the time of treatment has been changed by the service provider;
7.5.    if the PATIENT does not use or does not come to the booked Fitness Centre or outpatient department service of the CENTRE or cancels the service less than 3 (three) hours before the booked service time;
7.6.    if the payment for the PATIENT’S rehabilitation has been made by a third party.

8.    The CENTRE will refund the paid amount to the PATIENT deducting the amounts specified in the conditions.
9.    The refund is paid to the PATIENT within 30 (thirty) days after the receipt of the PATIENT’S written request by the CENTRE:

9.1.    to the bank account of the PATIENT from which the payment for the services of the CENTRE has been made;
9.2.    at the cash office of the CENTRE if the PATIENT has paid for the services in cash at the CENTRE

10.    These conditions also apply to refunds for cancellations of rehabilitation programme to third parties if they have made payment for the PATIENT’S rehabilitation service.

Trauksmes cēlēji 

2019.gada 1.maijā spēkā Trauksmes celšanas likums ar mērķi Latvijā stiprināt trauksmes cēlēju aizsardzību un veicināt trauksmes celšanu sabiedrības interesēs par dažādiem pārkāpumiem. Likums definē, kas ir trauksmes cēlējs, kā varēs celt trauksmi, kā arī nosaka pamatprasības trauksmes cēlēja ziņojuma izskatīšanai. Likumā noteiktas tiesības ikvienam iesniegt trauksmes cēlēja ziņojumu, izmantojot likumā paredzētos mehānismus.

 SIA “SANARE - KRC JAUNĶEMERI” trauksmes ziņojumus var iesniegt šādi:

1.1. elektroniski, izmantojot SIA “SANARE - KRC JAUNĶEMERI” sagatavotu veidlapu, ko var lejupielādēt arī SIA “SANARE - KRC JAUNĶEMERI” tīmekļvietnē, nosūtot uz e-pasta adresi trauksme@jaunkemeri.lv (ar drošu elektronisko parakstu parakstītus dokumentus);
1.2. pasta sūtījums, norādot, ka ziņojums ir trauksmes cēlēja ziņojums;
1.3. ievietojot to SIA “SANARE - KRC JAUNĶEMERI” 1.stāvā izvietotajā slēdzamajā pastkastē;
1.4. iesniedzot to personīgi kontaktpersonai;
1.5. mutiski.

2. Mutisko trauksmes cēlēja ziņojumu noformē kontaktpersona trauksmes cēlēja klātbūtnē un ziņojuma kopiju izsniedz trauksmes cēlējam.

3. Par trauksmes celšanas jautājumiem konsultācijas sniedz SIA „SANARE - KRC JAUNĶEMERI” kontaktpersona trauksmes celšanas jautājumos Lietvedības daļas lietvede/sekretāre Lāsma Kubliņa tālr.: +371 67733519, e-pasts: trauksme@jaunkemeri.lv 

Kontaktpersona nekavējoties reģistrē saņemto trauksmes cēlēja iesniegumu speciāli izveidotā reģistrā, ievērojot normatīvajos aktos par ierobežotas pieejamības dokumentu apstrādi noteiktās prasības.
 
Sabiedrības ar ierobežotu atbildību “Sanare- KRC Jaunķemeri” iekšējās trauksmes celšanas sistēma

Trauksmes celšanas noteikumi ir apskatāmi šeit.

You can find the Internal Rules HERE. 

SIA "SANARE - KRC Jaunķemeri" mājaslapas lietošanas noteikumi

Atsauces šajos lietošanas noteikumos uz "JAUNĶEMERI" un "mēs" ir atsauces uz SIA “SANARE – KRC JAUNĶEMERI”, juridiskā adrese: Kolkas iela 20, Jūrmala, LV-2012, Latvija, reģistrācijas numurs 42803001859.
Šajā lapā (kopā visiem tajā minētiem dokumentiem) ir noteikti JAUNĶEMERI tīmekļa vietnes www.jaunkemeri.lv (turpmāk tekstā - "mājaslapa") lietošanas noteikumi. Šie noteikumi attiecas uz visiem mūsu mājaslapas lietotājiem un apmeklētājiem. Lūdzu, rūpīgi izlasiet šos lietošanas noteikumus, pirms sākat izmantot mūsu mājaslapu. Izmantojot mūsu mājaslapu, jūs apstiprināt, ka piekrītat šiem lietošanas noteikumiem. Ja jūs nepiekrītat šiem lietošanas noteikumiem, lūdzu, neizmantojiet mūsu mājaslapu.
1. Piekļuve mūsu mājaslapai
JAUNĶEMERI nevar garantēt, ka mūsu mājaslapa vai mājaslapas, ar kurām tā ir saistīta, vienmēr būs jums pieejamas. JAUNĶEMERI patur tiesības bez iepriekšējā brīdinājuma mainīt un apturēt mājaslapu. JAUNĶEMERI neuzņemas atbildību, ja kāda iemesla dēļ mūsu mājaslapa vai citi nav pieejama jebkurā laikā.
2. Paļaušanās uz ievietoto informāciju
2.1. Mūsu mājaslapa ir pieejama daudziem lietotājiem, tādēļ tās pamatmērķis ir sniegt vispārēju informāciju par JAUNĶEMERI, norādot, ko mēs darām un kā mēs to paveicam, kā arī atbalstīt uzņēmējdarbības procesus mūsu organizācijas iekšienē un ārpus tās.
2.2. Lai gan JAUNĶEMERI cenšas nodrošināt, ka publicēšanas laikā šī vispārīgā informācija mūsu mājaslapā ir precīza, jebkura mūsu mājaslapā esošā informācija jebkurā brīdī var būt novecojusi vai nepilnīga. Ja jūs uzskatāt, ka jebkāda informācija mūsu mājaslapā ir neprecīza, lūdzu, informējiet JAUNĶEMERI, un mēs to izvērtēsim. JAUNĶEMERI neuzņemas atbildību, kas izriet no jebkādas paļaušanās uz vispārīgu informāciju, kas ir ievietota mūsu mājaslapā.
2.3. Izvietojot savā mājaslapā zinātniskus dokumentus, personiskus komentārus, statistikas analīzes, korporatīvos datus un citus trešās puses materiālus, mēs nekontrolējam un ne vienmēr apstiprinām to saturu vai atklājumus. JAUNĶEMERI neuzņemas atbildību par šādu materiālu precizitāti.
2.4. Informācija pacientiem par konkrētām rehabilitācijas programmām un ārstniecības kursiem ir pieejama mūsu programmu aprakstos. To saturs var tikt mainīts, un JAUNĶEMERI veic saprātīgus pasākumus, lai regulāri atjauninātu informāciju par tās galvenajām rehabilitācijas programmām un ārstniecības kursiem. Par jebkuru neprecizitāti lūdzam ziņot JAUNĶEMERI.
3. Preču zīmes un intelektuālais īpašums
3.1. Mūsu mājaslapā izmantotie un izvietotie logotipi un preču zīmes ir mūsu reģistrētās un nereģistrētās preču zīmes vai citu personu preču zīmes. Jūs nedrīkstat izmantot šīs preču zīmes bez mūsu iepriekšējas rakstiskas atļaujas vai attiecīgās (-o) preču zīmes (-u) īpašnieka (-u) atļaujas.
3.2. JAUNĶEMERI ir šis mājaslapas un ar to saistītās tehniskās infrastruktūras un publicētā materiāla intelektuālā īpašuma tiesību īpašnieks vai licenciāts. Šie darbi ir aizsargāti ar autortiesību likumiem. Visas tiesības ir rezervētas.
3.3. Ievērojot turpmāk izklāstītos ierobežojumus, jūs varat lejupielādēt, apskatīt un drukāt materiālus no mūsu tīmekļa vietnēm, lai tikai personīgos un nekomerciālos nolūkos vai iekšējai nekomerciālai apritei jūsu organizācijā. Cita lietošana nav atļauta bez mūsu iepriekšējas rakstiskas piekrišanas. Bez mūsu iepriekšējās rakstiskas piekrišanas nav atļauts izmantot mūsu tīmekļa vietnē izvietotos materiālus vai to daļas komerciāliem nolūkiem.
3.4. Jūs nedrīkstat nekādā veidā pārveidot papīra vai digitālās kopijas no jebkādiem materiāliem, kuri tiek izdrukāti vai lejupielādēti no mūsu mājaslapas. Jūs nedrīkstat izmantot nekādas ilustrācijas, fotogrāfijas, video vai audio failus vai jebkuru grafiku atsevišķi no jebkura pavadoša teksta.
3.5. Neviena preču zīme, autortiesības vai citi īpašumtiesību paziņojumi, kas ietverti mūsu tīmekļa vietnē esošajos materiālos vai parādās šajos materiālos, nedrīkst būt pilnīgi vai daļēji izmainīti vai dzēsti.
3.6. Atļauja reproducēt materiālu neattiecas uz materiālu, kas identificēts kā piederīgs trešajām pusēm, pirms šādu materiālu reproducēšanas jums ir jāsaņem attiecīgo īpašnieku atļauja.
3.7. Ja jūs drukājat, kopējat vai lejupielādējat jebkuru mūsu vietnes daļu, pārkāpjot šos lietošanas noteikumus, jūsu tiesības izmantot mūsu mājaslapu nekavējoties tiks pārtrauktas un jums jāiznīcina visas jūsu tādējādi iegūto materiālu kopijas.
4. Pieejamība
JAUNKEMERI mērķis ir padarīt mūsu mājaslapu un materiālu pieejamu pēc iespējas lielākam cilvēku skaitam. Mēs cenšamies nodrošināt, lai mūsu mājaslapa tiktu pārbaudīta visās bieži izmantotajās pārlūkprogrammās un vairākos ekrāna lasītājos, taču, lūdzu, ņemiet vērā, ka, ja jūs izmantojat vecāku vai novecojušo pārlūka versiju, mājaslapas saturs var būt nepilnīgs.
5. Mūsu atbildība
Materiāls, kas redzams mūsu mājaslapā, tiek nodrošināts bez jebkādām garantijām, nosacījumiem vai garantijām attiecībā uz tā precizitāti. Mēs neuzņemamies nekādu atbildību par jebkādiem tiešiem, netiešiem vai izrietošiem zaudējumiem vai bojājumiem, kas radušies jebkuram lietotājam saistībā ar mūsu mājaslapu vai saistībā ar mūsu mājaslapas izmantošanu, nespēju izmantot to vai ar kādu no saistītajām mājaslapām un jebkādiem materiāliem ieskaitot, bet ne tikai, ienākumu vai ieņēmumu zudumu; peļņas zudumu; paredzamo ietaupījumu zudumu; datu zudumu; nemateriālās vērtības zudumu.
6. Neatļauta lietošana
6.1. Jūs varat izmantot mūsu mājaslapu tikai likumīgiem mērķiem. Jūs nedrīkstat izmantot mūsu mājaslapu:
•     jebkādā veidā, kas pārkāpj visus piemērojamos vietējos, nacionālos vai starptautiskos tiesību aktus vai noteikumus;
•    jebkādā veidā, kas ir nelikumīgs, krāpniecisks vai kaitīgs citiem lietotājiem, vai tam ir nelikumīgs, krāpniecisks vai kaitējošs mērķis vai iznākums.
•    pārsūtīt vai sūtīt jebkuru nevēlamu vai neatļautu reklāmu vai reklāmas materiālus vai jebkādu citu līdzīgu solījumu (surogātpastu).
•    apzināti pārsūtīt jebkādus datus, nosūtīt vai augšupielādēt jebkādu materiālu, kurā ir vīrusi, Trojas zirgi, tārpi, spiegprogrammatūras vai citas kaitīgas programmas vai līdzīgs datora kods, kas paredzēts, lai nelabvēlīgi ietekmētu jebkura datora programmatūras vai aparatūras darbību.
6.2. Jums nav tiesību piekļūt bez autorizācijas, traucēt, bojāt vai izjaukt jebkuru mūsu mājaslapas daļu; jebkuru iekārtu vai tīklu, kurā tiek uzglabātas mūsu mājaslapa; jebkura programmatūra, ko izmanto mūsu mājaslapas uzturēšanā; vai jebkuru iekārtu vai tīklu vai programmatūru, kas pieder vai ko izmanto trešā persona.
7. Informācija par jums un jūsu apmeklējumiem mūsu mājaslapā
JAUNĶEMERI apstrādā informāciju par jums saskaņā ar mūsu privātuma politiku. Izmantojot mūsu mājaslapu, jūs piekrītat šādai apstrādei un jūs garantē, ka visi jūsu sniegtie dati ir precīzi.
8. Vīrusi, datora ļaunprātīga izmantošana un citi pārkāpumi
8.1. Jūs nedrīkstat ļaunprātīgi izmantot mūsu mājaslapu, apzināti ieviešot vīrusus un citu programmatūru, kas ir ļaunprātīgi vai tehnoloģiski kaitīga. Jūs nedrīkstat mēģināt iegūt nesankcionētu piekļuvi mūsu mājaslapai, serverim, kurā tiek saglabāta mājaslapa, vai jebkuru
serveri, datoru vai datubāzi, kas ir pievienota mūsu mājaslapai. Jūs nedrīkstat uzbrukt mūsu tīmekļa vietnēm, izmantojot pakalpojuma atteices uzbrukumu (DOS) vai izplatītu pakalpojuma atteices uzbrukumu (DDOS).
8.2. JAUNĶEMERI var ziņot par šādiem pārkāpumiem attiecīgajām tiesībsargājošajām iestādēm, un mēs sadarbosimies ar šīm iestādēm, atklājot jūsu identitāti. Šāda pārkāpuma gadījumā jūsu tiesības izmantot mūsu mājaslapu tiks pārtrauktas nekavējoties.
8.3. JAUNĶEMERI neuzņemas atbildību par jebkādiem zaudējumiem vai bojājumiem, ko radījis izplatīts pakalpojuma atteices uzbrukums, vīrusi vai cita tehnoloģiski kaitīga programmatūra, kas var inficēt jūsu datortehniku, datorprogrammas, datus, tajā skaitā lejupielādējot jebkuru mājaslapā ievietoto materiālu. Izmantojot internetu, jums ir jānodrošina atbilstoša aizsardzība pret vīrusiem un jāveic citi drošības pasākumi.
9. Saikne ar mūsu mājaslapu
9.1. Jūs varat saistīt materiālu ar mūsu mājaslapu, ja vien jūs rīkojaties godīgi un likumīgi, nekaitējot mūsu reputācijai vai neizmantojot to, bet jūs nedrīkstat izveidot saiti tādā veidā, lai norādītu uz jebkādu asociāciju ar mums vai apliecinājumu no mūsu puses, ja tādu nav.
9.2. JAUNĶEMERI patur tiesības atsaukt saiknes atļauju bez iepriekšēja brīdinājuma.
9.3. Ja vēlaties izmantot materiālus mūsu mājaslapā šajos noteikumos neminētajos veidos, lūdzu, nosūtiet pieprasījumu uz adresi sanare@jaunkemeri.lv .
10. Apturēšana un izbeigšana
10.1. Mēs pēc saviem ieskatiem noteiksim, vai ir bijuši šo noteikumu pārkāpumi, izmantojot mūsu mājaslapu. Ja noticis šo noteikumu pārkāpums, mēs paturam tiesības var rīkoties tā, kā mēs uzskatām par vajadzīgu.
10.2. Šo noteikumu neievērošana ir būtisks lietošanas noteikumu, saskaņā ar kuriem jums ir atļauts izmantot mūsu mājaslapu, pārkāpums. Pārkāpuma gadījumā mēs varam veikt visas vai jebkuru no sekojošām darbībām:
•    tūlītēja, pagaidu vai pastāvīgu mūsu mājaslapas lietošanas tiesību atsaukšana.
•    visu jūsu ievietoto ziņu vai materiālu nekavējoša, īslaicīga vai pastāvīga dzēšana no mūsu mājaslapas.
•    brīdinājums.
•    tiesvedība pret jums par visu izdevumu atlīdzināšanu, ko rādija pārkāpums (tajā skaitā, bet ne tikai, pamatotas administratīvās un juridiskās izmaksas).
•    ziņošana tiesībsargājošām iestādēm.
10.3. JAUNKEMERI neuzņemas atbildību par darbībām, kas veiktas, reaģējot uz šo noteikumu pārkāpumiem. Šajos noteikumos aprakstītā atbildes rīcība nav ierobežota, un mēs varam veikt jebkādas citas darbības, kuras mēs pamatoti uzskatām par piemērotām.
11. Vispārējā informācija
11.1. JAUNĶEMERI jebkurā laikā var pārskatīt šos lietošanas noteikumus, izmainot šo lapu. Daži no noteikumiem, kas ietverti šajos lietošanas noteikumos, var tikt aizstāti ar noteikumiem vai paziņojumiem, kas publicēti citur mūsu mājaslapā.
11.2. Latvijas Republikas tiesām būs ekskluzīva jurisdikcija attiecībā uz jebkuru prasību, kas rodas vai saistīta ar mūsu mājas lapas apmeklējumu, lai gan JAUNĶEMERI patur tiesības celt prasību pret jums par šo nosacījumu pārkāpšanu jūsu mītnes valstī vai citā attiecīgajā valstī.
Ja kāds no šiem lietošanas noteikumiem nonāk pretrunā ar normatīvo regulējumu, šāds noteikums tiks uzskatīts par izslēgtu no šiem lietošanas noteikumiem. Tas neietekmēs noteikumu spēkā esamību, likumību un izpildāmību.

Ar kārtību, kādā tiek veidots un administrēts valsts finansētā rehabilitācijas pakalpojumu reģistrs SIA “SANARE – KRC JAUNĶEMERI”, var iepazīties ŠEIT.